Can I record conversations with clients?
Can I record conversations with clients?
Yes, but recording consent laws vary by state and province, so it’s good practice (and often required) to get their consent first before recording.
How long does it take for a recording to show up in the app?
How long does it take for a recording to show up in the app?
(Almost) instantly! Most recordings take <10 seconds to appear, but you may have to wait up to 30 seconds for some of your longer recordings.
My clinic can be chaotic and noisy. Will Manta still work for me?
My clinic can be chaotic and noisy. Will Manta still work for me?
Absolutely! Manta is built to work for you wherever you are, filtering out background noise for an accurate transcription every time. It works for all specialties and practice types, from mobile vets to urgent care to large hospitals, and everything in between.
Does Manta filter out non-medical conversations?
Does Manta filter out non-medical conversations?
Yes! By customizing your templates, you choose exactly what appears in your final, formatted note. Don't worry, we always save the full transcription for you to review later, if needed.
How does Manta handle medical terminology?
How does Manta handle medical terminology?
Manta is specifically trained on veterinary terminology, and we're always improving the platform. If you run into any issues, get in touch with our team and we’ll take care of it.
How many recordings can I make?
How many recordings can I make?
Recordings limits are set by plan:
Premium: Unlimited use!
Essentials: Up to 20 templates, 50 transcriptions, or 3 cases per month
Free: Up to 3 templates, 10 transcriptions, or 5 cases per month
Is there a time limit to recordings?
Is there a time limit to recordings?
Yes, recordings are capped at 45 minutes long - we hope you don’t have any owner conversations longer than that!
Can I edit transcriptions?
Can I edit transcriptions?
Yes, you can edit directly in Manta. Navigate to your case with a populated template, click the 3-dot menu, and press "Edit Template". When you're done, make sure to save your work!